For street lights in general, City crews are out at night every month to inspect, tag, and report street light outages to Duke Energy. With over 500 streets/200+ miles of streets, crews divide the City into manageable areas to survey, meaning that each area is surveyed for outages in a systematic manner. In addition, staff responds to citizen calls about street light outages. Our staff relays these work orders to Duke Energy, and Duke responds once completed.
Street lights are a city-provided benefit that we are proud to provide. It is a sign of livability and progress, and obviously and we want them to be functioning properly. Citizens can call us (Public Works at 864-231-2246) and report outages or they can report outages directly by using Duke Energy’s online reporting at the address below. A citizen who reports it through this Duke website will receive the completed work order report.