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Electric City Utilities

Municipal Business Center
601 S. Main St.
Anderson, SC 29624
8:30 a.m.-5:00 p.m.
8:30 a.m.-5:00 p.m., Drive-Thru
(864) 260-6347
FAX: (864) 260-6357 cbrooks@cityofandersonsc.com

Our Mission
To operate an efficient and first class water and wastewater system for the City of Anderson and the surrounding area in order to provide our citizens and businesses with the highest quality of life. To provide quick response to the needs of our customers at a fair and reasonable cost while continuously planning for the future. To operate and maintain the Wastewater Infrastructure and Industrial User Pretreatment Program in accordance and within the limitations as set forth by the National Pollutant Discharge Elimination System (NPDES) Permit of the State of South Carolina Department of Health and Environmental Control (SCDHEC) and also operate and maintain the Retail Water Distribution and Storage System in accordance with the guidelines of SCDHEC and the Environmental Protection Agency (EPA). To perform quality control tests for the Wastewater Treatment Plants and the Water Distribution and Storage System in order to submit monthly monitoring reports as required by EPA or State of South Carolina. To maintain, upgrade, and extend the sewer collection and water distribution system within service areas as needed.

Rates

Please take note of these options when calling:

New Service and Account Information Press 1
Request Disconnection of Service Press 2
Meter Leaks, Broken Water Mains Press 3
Irrigation, Backflow, Fire Protection Press 4

Print and keep these numbers at your telephone.
If you select 1, and the customer service representative is busy assisting someone else, please leave a voice mail message including your account number, telephone number, and service address. Your call will be returned as soon as possible and within 24 hours. By leaving a voice mail message, our customer service representatives can access your account, assess your question, and respond to your call in the most convenient manner.

Emergencies

The emergency after-hours number is ONLY for emergencies such as:

Please assist us in meeting your needs in the most appropriate fashion. The emergency after-hours number is 1-800-925-1043.

Water Departments
The water division has two departments:

Water-Finance

New Service:

Security Deposit:

Billing:

Payments:
Payments may be made as follows:

Disconnect and Reconnect Fees:

Return Check Fee/Bank Draft Fee:

Irrigation Meters
The City does not use ceiling months for adjustments to its sewer charges due to excess watering during the summer months. The City encourages residents who are on city sewer to apply for an irrigation meter for their watering, filling up of pool, etc. The cost for the installation of an irrigation meter is as follows:

Water-Operations
The City provides water distribution, wastewater collection, and wastewater treatment to the principal urban area of Anderson County. This service is provided to customers within the City's treatment facilities planning area of approximately 135 square miles.

Water

Children's Resources

Construction Standards

Conservation and Drought Response

Cross Connection Control

Delegated Review

History

Water Quality

Wastewater Operations

The wastewater division oversees:

Preventive Maintenance
A preventive maintenance program can help you avoid a sanitary sewer system back-up or overflow. Frequently, such sewer problems are the result of materials such as fats, oils and grease being deposited into the sewer system. Being lighter than water, such materials tend to accumulate at the top and sides of sewer pipes and can build up until a blockage occurs. Often, the end result is property and/or environmental damage.

Be a smart system user by following these helpful hints.

These simple steps will help the environment and save money.

A complete copy of the City of Anderson Ordinance #07-13 dated August 27, 2007, can be obtained at the Municipal Business Center.

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City of Anderson, 401 South Main Street, Anderson, SC 29624, (864) 231-2200