Welcome to Downtown Anderson!

Welcome to Downtown Anderson, SC – the heart of the city’s essence. Here, history meets modernity, offering a blend of local businesses, cafes, and flavors that define our community. 

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Contact Us!

Main Office Number: 864-260-6347

Municipal Business Center
8:30 a.m.-5:00 p.m.
601 S. Main St.
Anderson, SC 29624

Main: (864) 260-6347
Fax: (864) 225-6217
Emergency: 1-800-925-1043

Staff Directory

Email: utilities@cityofandersonsc.com

Questions About New Service Applications: newservice@cityofandersonsc.com

  • Press 1 – To make a payment over the phone
  • Press 2 –  If your service has been disconnected due to non-payment
  • Press 3 – New Service
  • Press 4 – To cancel your existing service
  • Press 5 –  To report water leaks, broken water mains, fire protection questions, or back-flow information
  • Press 6 – For all other questions or to speak to a Customer Service Representative

If you select 6, and the customer service representative is busy assisting someone else, please leave a voicemail message including your account number, telephone number, and service address. Your call will be returned as soon as possible and within 24 hours.

By leaving a voicemail message, our customer service representatives can access your account, assess your question, and respond to your call in the most convenient manner.

Emergency Number: 1-800-925-1043
Please assist us in meeting your needs in the most appropriate fashion. The emergency after-hours number is ONLY for emergencies such as:

  • Water Leaks
  • Hydrant Damage
  • Low Pressure
  • Muddy Water

Municipal Business Center
8:30 a.m.-5:00 p.m.
601 S. Main St.
Anderson, SC 29624

Main: (864) 260-6347
Fax: (864) 225-6217
Emergency: 1-800-925-1043

Email: utilities@cityofandersonsc.com

Questions About New Service Applications: newservice@cityofandersonsc.com

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