Business License Specialist
SALARY $29,949 DUQ
OPEN UNTIL 9/18/2020
MUST PROVIDE A 10 YEAR DRIVING RECORD
- Performs routine to moderately complex clerical work in the issuance of business licenses, the collection of related payments, and the maintenance of business license and related records. Performs related clerical work as assigned. This class works according to some procedures but decides how or when to do things; work is reviewed regularly by the supervisor.
- Greets and assists customers; provides information regarding business license ordinance requirements and payment procedures.
- Answers the telephone; provides information as requested and/or forwards calls to an appropriate staff person.
- Obtains information required to issue business licenses, including the type of business; determines the business category and assesses proper fee; obtains documents to process applications.
- Makes payment arrangements with businesses as necessary.
- Prepares applications; assists applicants in completing forms and obtains documentation of required state certifications, insurance policies, vehicle registrations, bonds, and health department certifications.
- Assists supervisor in reviewing newspapers, trade journals, the Internet, etc., to identify possible business license ordinance violations.
- Follows up on building permits issued by the Building Department for license verification.
- Prepares billing statements for current and delinquent license fees due.
- Collects, receipts, and posts payments to appropriate accounts; processes refunds. Collects hospitality tax payments.
- Maintains accurate and up-to-date customer records. Writes reports of determinations and actions taken for department files.
- Issues and maintains vehicle log and amusement machine log.
- Interprets tax laws and licensing regulations to the public as required.
- Assists with business license field inspections as necessary.
- Collects data for and prepares various reports required by the department, City, and/or other agencies.
- Performs general clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, processing daily mail, ordering supplies, etc.
- Receives and responds to inquiries, concerns, complaints, and requests for assistance regarding areas of responsibility.
- Attends meetings, workshops, conferences, etc., as appropriate to enhance job knowledge and skills.
Requires Associate’s degree, vocational-technical degree, or specialized training that is equivalent to the satisfactory completion of two years of college education with an emphasis in business, accounting, finance, or a closely related field.
SPECIAL CERTIFICATIONS AND LICENSES:
Must possess a valid state driver’s license.
Requires over one year and up to and including two years in billing and collections or in accounting.