Questions about online payment contact utilities@cityofandersonsc.com

To contact us about New Service:  newservice@cityofandersonsc.com

New Service:

You will need two (2) forms of identification for each adult that will be living at the residence:

  1. Must have a photo ID:
    • Driver’s License
    • Passport
    • State issued photo ID card
  2. The second form of identification can be one of the following:
    • Social Security Card
    • Any legal or government ID such as a tax return, Medicare/Medicaid card
    • Current paycheck stub
    • Employment I.D. card or badge (can only be used as 1 form of identification)
  • You must have a copy of your lease/rental agreement or a copy of your closing papers.
  • Any and/or all outstanding debts with Electric City Utilities must be paid in full prior to applying for a new service.
  • In order for properties located outside the City limits to receive access to water and/or sewer service, the owner(s) of the property must sign an agreement placing a restrictive covenant on the property.

Security Deposit:

  • A security deposit securing timely payment of monthly charges may be required for new customer accounts.
  • Deposit amounts are $60.00 for inside city customers and $100.00 for outside city customers.
  • The account must be listed in the name of the lessee or owner of the property.


  • Billing is once per month for water and/or sewer. Payment in full is due within 15 calendar days from the mailing date of the bill. After this date, the account is considered delinquent and a 10 percent late charge will be added.
  • Your bill reflects water usage by cubic feet. One unit of water is equal to 100 cubic feet (748 gallons).

Payments may be made as follows:

  • Online Bill Pay
  • Telephone Payment: 1-844-323-4109
  • Mail remitted to Electric City Utilities, City of Anderson, PO Box 100146, Columbia, SC 29202-3146
  • Bank Draft upon completion of bank draft application with Electric City utility office.
  • You may select this option on the back of your remittance stub or visit the 601 S Main Street office. Bank Draft Application (PDF). Dropbox located at the back of the Municipal Business Center at 601 S Main St.
  • Payment in full is recommended. Partial payments on past due balances do not guarantee service will not be disconnected.

Disconnect and Reconnect Fees:

  • When services are disconnected for non-payment, a disconnect fee, plus payment in full of past due balances is required.
  • This fee is either $40.00 (before 4:30 PM) or $55.00 (after 4:30 PM).

Return Check Fee/Bank Draft Fee:

  • $30.00
Water Tap Fees
Residential/Commercial charges for water meter installation shall be:
Meter size
3/4 inch $1,000.00
1-inch $1,200.00
1 1/2 inch and larger Cost + 25%
Sewer Tap Fees
Residential: $1,000.00
Commercial: Based on Use – Call for Fees*
Water / Sewer Capacity Fees
Residential fees: $600.00
Commercial: Based on Use – Call for Fees*
Additional Fees
All street cuts: $230.00
Additional County road cut fees: $190.00
Sewer road bore: At Cost
*All Fees are Draft pending review of plans
Please contact us at 864-260-6347 if you need further information.

Irrigation Meters
The City does not use ceiling months for adjustments to its sewer charges due to excess watering during the summer months. The City encourages residents who are on city sewer to apply for an irrigation meter for their watering, filling up of pool, etc. The cost for the installation of an irrigation meter is as follows:

  • Surface Water Only (Tee-off) – $200
  • In-ground system – $1000 (3/4″) or $1200 (1″)