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Our Mission is to operate an efficient and first class water and wastewater system for the City of Anderson and the surrounding area in order to provide our citizens and businesses with the highest quality of life. To provide quick response to the needs of our customers at a fair and reasonable cost while continuously planning for the future.
Keep up to date with Electric City Utilities
Our FOG (Fats, Oils and Grease) inspector recently held training for our line crew on how to better recognize and locate FOG problem areas w...
Read MoreToday we celebrate "Water Professionals Day"! Water professionals ensure that communities have access to clean safe drinking water, strive t...
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Recent Updates
Using customer engagement to drive success for water infrastructure projects- AWWA Article
This is an excerpt from an article by Rebecca Zito, senior manager of public affairs for Pittsburgh Water and Sewer authority, that was recently published in Water Innovations Top 10 Trends
Contact Us!
Main Office Number: 864-260-6347
Municipal Business Center
8:30 a.m.-5:00 p.m.
601 S. Main St.
Anderson, SC 29624
Main: (864) 260-6347
Fax: (864) 225-6217
Emergency: 1-800-925-1043
Email: utilities@cityofandersonsc.com
Questions About New Service Applications: newservice@cityofandersonsc.com
- Press 1 – To make a payment over the phone
- Press 2 – If your service has been disconnected due to non-payment
- Press 3 – New Service
- Press 4 – To cancel your existing service
- Press 5 – To report water leaks, broken water mains, fire protection questions, or back-flow information
- Press 6 – For all other questions or to speak to a Customer Service Representative
If you select 6, and the customer service representative is busy assisting someone else, please leave a voicemail message including your account number, telephone number, and service address. Your call will be returned as soon as possible and within 24 hours.
By leaving a voicemail message, our customer service representatives can access your account, assess your question, and respond to your call in the most convenient manner.
Emergency Number: 1-800-925-1043
Please assist us in meeting your needs in the most appropriate fashion. The emergency after-hours number is ONLY for emergencies such as:
- Water Leaks
- Hydrant Damage
- Low Pressure
- Muddy Water
Municipal Business Center
8:30 a.m.-5:00 p.m.
601 S. Main St.
Anderson, SC 29624
Main: (864) 260-6347
Fax: (864) 225-6217
Emergency: 1-800-925-1043
Email: utilities@cityofandersonsc.com
Questions About New Service Applications: newservice@cityofandersonsc.com