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Our Mission is to operate an efficient and first class water and wastewater system for the City of Anderson and the surrounding area in order to provide our citizens and businesses with the highest quality of life. To provide quick response to the needs of our customers at a fair and reasonable cost while continuously planning for the future.

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Contact Us!

Main Office Number: 864-260-6347

Municipal Business Center
8:30 a.m.-5:00 p.m.
601 S. Main St.
Anderson, SC 29624

Main: (864) 260-6347
Fax: (864) 225-6217
Emergency: 1-800-925-1043

Staff Directory

Email: utilities@cityofandersonsc.com

Questions About New Service Applications: newservice@cityofandersonsc.com

  • Press 1 – To make a payment over the phone
  • Press 2 –  If your service has been disconnected due to non-payment
  • Press 3 – New Service
  • Press 4 – To cancel your existing service
  • Press 5 –  To report water leaks, broken water mains, fire protection questions, or back-flow information
  • Press 6 – For all other questions or to speak to a Customer Service Representative

If you select 6, and the customer service representative is busy assisting someone else, please leave a voicemail message including your account number, telephone number, and service address. Your call will be returned as soon as possible and within 24 hours.

By leaving a voicemail message, our customer service representatives can access your account, assess your question, and respond to your call in the most convenient manner.

Emergency Number: 1-800-925-1043
Please assist us in meeting your needs in the most appropriate fashion. The emergency after-hours number is ONLY for emergencies such as:

  • Water Leaks
  • Hydrant Damage
  • Low Pressure
  • Muddy Water

Municipal Business Center
8:30 a.m.-5:00 p.m.
601 S. Main St.
Anderson, SC 29624

Main: (864) 260-6347
Fax: (864) 225-6217
Emergency: 1-800-925-1043

Email: utilities@cityofandersonsc.com

Questions About New Service Applications: newservice@cityofandersonsc.com

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